Merumatta Senggigi Lombok, Mangsit

The hotel offers a clean and cozy stay with friendly staff, in a beautiful location near the sea and garden. However, some noise issues and lack of flexibility in room changes. The wooden floor adds charm despite being a bit dated.

The hotel offers spacious and clean rooms, although they had a slight smoke odor in a non-smoking room. The check-in process was professional and customer-friendly, with semi-attached bungalows for accommodation. The service was polite but could be more accommodating. The location is excellent, surrounded by gardens and providing a cooling breeze. The dining options are diverse, especially catering to Asian tastes. The hotel facilities are well-maintained and there is room for improvement in certain areas.

The hotel had nice rooms with a lovely balcony offering great views, but they could use some refurbishment and improvement in cleanliness. The service was friendly and helpful overall, although some disturbances were not addressed promptly. The location was excellent for snorkeling and dining options, but occasional noise from external sources was a downside. The dining experience was good with a variety of choices, although some areas needed improvement. The facilities were decent, with room for enhancement.